Road traffic law
Contesting an offence or a licence withdrawal
A road traffic offence generally triggers two distinct and parallel proceedings: criminal proceedings (fine, monetary penalty) and administrative proceedings resulting in a warning or in a licence withdrawal. The deadlines are short (often 10 to 30 days) and each decision must be challenged separately. If you are the victim of a road accident, the issue is different: you must obtain compensation from the wrongdoer’s insurer.
In Switzerland, the Federal Road Traffic Act (SVG/LCR (new tab)) governs traffic rules, criminal sanctions (art. 90 and 91 SVG), administrative measures against the driving licence (art. 16 et seq. SVG), and the civil liability of the vehicle keeper (art. 58 et seq. SVG). A single offence can therefore lead to several decisions, notified at different times by different authorities.
In practice, after a check or an accident, you may successively receive a fixed penalty notice, a summary penal order, then, several weeks or months later, a decision of the Road Traffic Office (OCV in Geneva) ordering a warning or a withdrawal. Each act starts its own deadline. Any oversight may definitively bar the right to challenge.
The main decisions that may be challenged
- Fixed penalty notice: for the listed minor offences (moderate speeding, parking, etc.). If the fine is not paid, ordinary criminal proceedings are opened.
- Summary penal order (art. 352 et seq. StPO/CPP (new tab)): decision issued by the Public Prosecutor or, for contraventions, by the Contraventions Service, which is the usual way of resolving traffic offences. It may be challenged by written objection within 10 days.
- Administrative decision of the OCV: warning, warning withdrawal (art. 16a to 16c SVG (new tab)), safety withdrawal (art. 16d SVG (new tab)) or precautionary withdrawal. The appeal deadline is in principle 30 days.
- Insurer’s decision: refusal of benefits, reduction for gross negligence, termination of the contract. There is no statutory appeal deadline, but the limitation period under the Insurance Contract Act runs (5 years, or 2 years for a contract concluded before 1 January 2022, art. 46 ICA (new tab)).
This page reviews the main situations encountered by a road user: contesting a traffic offence, challenging a licence withdrawal, obtaining compensation as the victim of an accident, and resolving a dispute with an insurer. Since deadlines are short, it is recommended to consult a lawyer without delay, as soon as a decision is received.
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Contesting a traffic offence
Summary penal order, objection and criminal proceedings
The vast majority of road traffic offences (speeding, drink driving, failure to give priority, etc.) are sanctioned by a summary penal order: in Geneva, issued by the Contraventions Service (Service des contraventions) for contraventions and by the Public Prosecutor for misdemeanours. This decision, rendered without a hearing, becomes final if not challenged within 10 days. A well-drafted reasoned objection may pave the way to a dismissal, a reduced penalty or an acquittal.
The summary penal order (art. 352 et seq. StPO/CPP (new tab))
The Public Prosecutor (or, for contraventions, the Contraventions Service) may issue a summary penal order when the facts are admitted or sufficiently established and the contemplated sanction does not exceed certain limits: a fine, a monetary penalty of up to 180 daily units or a custodial sentence of up to six months. This is the most frequent way of resolving road traffic cases.
The objection (art. 354 StPO/CPP (new tab)) must be filed in writing within 10 days of notification, with the authority that issued the order (Contraventions Service or Public Prosecutor). Reasons are not required, but in practice they are very useful to guide the further proceedings. Following an objection, that authority may either gather further evidence and rule again, or refer the file to the Police Court (in French Tribunal de police) which will rule on the merits.
Caution: an objection is not without risk. The Police Court is not bound by the sanction set out in the summary penal order and may, in principle, impose a stricter or a more lenient penalty. It is therefore useful, before opposing, to assess the actual prospects of obtaining better than what the order already provides.
Hierarchy of road traffic offences
- Contraventions (art. 90 para. 1 SVG (new tab)): simple breaches of traffic rules. Sanction: fine.
- Misdemeanours (art. 90 para. 2 SVG (new tab)): serious breaches creating a substantial risk to safety. Sanction: custodial sentence of up to three years or a monetary penalty.
- Aggravated case (“chauffard”) (art. 90 paras. 3 and 4 SVG (new tab)): particularly serious breach (e.g. very large speeding, illegal car race). Sanction: custodial sentence of one to four years. The minimum sentence may be reduced where there are mitigating circumstances (art. 90 para. 3bis SVG); if the offender has not been convicted of a serious road traffic felony or misdemeanour in the previous ten years, the court may impose a custodial sentence of up to four years or a monetary penalty (art. 90 para. 3ter SVG). Licence withdrawal: at least two years, reducible by up to twelve months if a sentence of less than one year was imposed (art. 16c para. 2 let. abis SVG (new tab)).
- Driving while incapacitated (art. 91 SVG (new tab)): alcohol, drugs or any other state leading to incapacity to drive. Depending on the level and circumstances, this may amount to a contravention (fine) or a misdemeanour (custodial sentence of up to three years or a monetary penalty).
Indirect effects: cascade towards licence withdrawal
A criminal conviction, even a lenient one, almost always opens administrative proceedings leading to a warning or to a licence withdrawal (see chapter Contesting a licence withdrawal). The administrative authority is in principle bound by the facts established in criminal proceedings, but retains its autonomy as to the classification of the seriousness of the offence and the choice of measure. A coordinated strategy across both proceedings is therefore essential: a hasty admission in the criminal proceedings may complicate the defence before the OCV.
Have you received a summary penal order? Do not wait: the deadline to object is only 10 days. You may book an appointment by phone or online (new tab).
Diagram of the procedure for objection against a summary penal order
The diagram below illustrates, in a simplified way, the course of criminal proceedings opened by way of a summary penal order, in particular in road traffic matters.
Opening of the proceedingsReport or observation of an offence
Summary penal orderContraventions Service or Public Prosecutor
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Objection deadline: 10 days
Objection to the summary penal order
- Form: written
- Reasons not mandatory (art. 354 StPO/CPP (new tab))
- Addressed to the authority that issued the order
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Decision of that authorityTwo possible outcomes
[1] DismissalEnd of proceedingsThe summary penal order is set aside and no prosecution is pursued.
- [2] Confirmation: transfer of the file to the Police Court for judgment
Police CourtJudgment of the Police Court
- Notice of appeal: 10 days from communication of the judgment; written statement of appeal: 20 days from notification of the reasoned judgment (art. 399 paras. 1 and 3 StPO/CPP (new tab))
Appellate courtCriminal Appeal and Review Chamber in Geneva
- Cantonal decision: new 30-day deadline
Federal Supreme CourtAppeal in criminal matters
This diagram is given for guidance only: after the objection, the authority that issued the order may also issue a new amended summary penal order or order further investigation before transferring the file to the Police Court (art. 355 StPO/CPP (new tab)).
What to do concretely upon receiving a summary penal order?
Carefully keep the envelope and the proof of notification: the 10-day deadline starts on the day after the letter is delivered (art. 90 para. 1 StPO/CPP (new tab)). A registered letter that is not collected is deemed notified on the seventh day after the unsuccessful delivery attempt, if you had to expect it (art. 85 para. 4 let. a StPO/CPP (new tab));
Check the facts retained: identity of the driver, place, date, measured speed, blood alcohol level, articles of law referred to;
Gather useful documents (police report, radar photographs, medical certificate, witness statements);
Send a written objection to the authority that issued the order (Contraventions Service or Public Prosecutor), by registered post, within 10 days; reasons are not mandatory but advisable;
If necessary, request access to the file from that authority (art. 101 StPO/CPP (new tab));
Assess, with a lawyer, the relevance of a partial objection (sanction only) or a total one (facts and sanction), before the hearing at the Police Court.
Speeding: contravention, misdemeanour or aggravated “chauffard” case?
The seriousness of speeding depends on the excess (in km/h above the authorised limit) and on the speed of the relevant zone. The thresholds developed by case law are, on an indicative basis, as follows:
- 30 km/h zone: aggravated “chauffard” case from 40 km/h.
- Built-up area (50 km/h): contravention from 1 km/h, medium offence from 21 km/h, serious offence from 25 km/h, aggravated “chauffard” case from 50 km/h.
- Outside built-up area (80 km/h): medium offence from 26 km/h, serious offence from 30 km/h, aggravated “chauffard” case from 60 km/h.
- Semi-motorway (100 km/h): without separated carriageways, the thresholds for roads outside built-up areas apply (serious offence from 30 km/h); with separated carriageways, those for motorways; aggravated “chauffard” case from 80 km/h.
- Motorway (120 km/h): medium offence from 31 km/h, serious offence from 35 km/h, aggravated “chauffard” case from 80 km/h.
These thresholds are indicative and not automatic rules: the actual circumstances (traffic state, weather, driving experience, real endangerment) are always taken into account. A measurement margin is also deducted from the measured speed.
Can a radar measurement or the identity of the driver be challenged?
The reliability of a radar may be discussed (calibration, measurement conditions, tolerance margin, position of mobile devices). This defence is nevertheless demanding: the devices used in Switzerland are in principle approved and calibrated according to the requirements of the OOCCR-OFROU (new tab). The discussion then rather focuses on compliance with the operating protocol than on the intrinsic accuracy of the device.
More frequently, it is the identity of the driver that is at issue: where the keeper of the vehicle was not behind the wheel, he or she is in principle entitled not to denounce a relative (art. 168 StPO/CPP (new tab)). However, for offences dealt with by fixed penalty notice, the fine is issued in the name of the vehicle keeper where the driver was not stopped at the time of the offence. The keeper may name the driver (name and address). Otherwise, if the driver cannot be identified without disproportionate effort, the fine remains payable by the keeper, unless he or she shows convincingly that the vehicle was used against his or her will although all necessary precautions had been taken to prevent this (art. 7 of the Fixed Penalties Act, OBG/LAO (new tab)).
Contesting a licence withdrawal
Warning and licence withdrawal
A licence withdrawal is an administrative measure, distinct from the criminal sanction. In Geneva, it is ordered by the Road Traffic Office (OCV); in other cantons by the cantonal road traffic authority (e.g. the SAN in the canton of Vaud). The appeal in Geneva is filed with the Administrative Court of First Instance (TAPI) within 30 days; the decision can then be referred to the Court of Justice and ultimately to the Federal Supreme Court.
Types of measures (art. 16 et seq. SVG (new tab))
- Warning (art. 16a para. 3 SVG (new tab)): in case of a minor offence, the offender receives a warning if the licence has not been withdrawn, and no other administrative measure has been ordered, in the previous two years; in case of a particularly minor offence, no measure at all is taken (para. 4).
- Warning withdrawal: aims at sanctioning and correcting behaviour:
- art. 16a SVG (new tab) (minor offence);
- art. 16b SVG (new tab) (medium offence);
- art. 16c SVG (new tab) (serious offence).
- Safety withdrawal (art. 16d SVG (new tab)): ordered in case of unfitness to drive (medical issues, alcohol or drug dependency, mentally unstable persons). Its duration is indefinite; the licence is only restored once the cause of unfitness has been removed.
- Precautionary withdrawal: an interim measure ordered during the investigation when serious doubts exist as to the fitness to drive (e.g. pending a medical expertise).
- Probationary licence (art. 15a SVG (new tab)): the new driver’s three-year licence is annulled if a second medium or serious offence is committed during the probation period (see FAQ below).
Cascade of minimum durations
The SVG sets minimum withdrawal durations which increase in case of recurrence. The authority cannot go below these minima (art. 16 para. 3 SVG (new tab)), even where significant mitigating circumstances are present. The only exceptions are the mitigated sentence of a priority vehicle driver (art. 100 no. 4 SVG) and the “chauffard” case (below). The reference periods depend on the nature of previous withdrawals:
- Minor offence (art. 16a SVG): warning if no withdrawal or other measure in the previous 2 years; otherwise, withdrawal of at least one month; no measure if the offence is particularly minor.
- Medium offence (art. 16b SVG): at least 1 month; 4 months if one withdrawal (medium or serious offence) in the previous 2 years; 9 months if two withdrawals (at least medium offences) in the previous 2 years; 15 months if two withdrawals for serious offences in the previous 2 years; indefinite withdrawal, at least 2 years, if three withdrawals (at least medium offences) in the previous 10 years; permanent withdrawal if an indefinite withdrawal was ordered in the previous 5 years.
- Serious offence (art. 16c SVG): at least 3 months; 6 months if one withdrawal for a medium offence in the previous 5 years; 12 months if one withdrawal for a serious offence, or two for medium offences, in the previous 5 years; indefinite withdrawal, at least 2 years, if two withdrawals for serious offences or three for at least medium offences in the previous 10 years; permanent withdrawal if an indefinite withdrawal was ordered in the previous 5 years.
- Aggravated “chauffard” case (art. 16c para. 2 let. abis SVG): at least 24 months, reducible by up to 12 months if a sentence of less than one year was imposed.
The actual duration may be longer: the OCV takes into account the seriousness of the facts, prior record, professional need for the vehicle and the conduct of the offender. A well-developed argumentation may bring the duration close to the legal minimum, or even result in a withdrawal being replaced by a warning where appropriate.
Procedure and remedies (canton of Geneva)
OCV decision: notified by registered mail, reasoned, indicating the available remedy.
Appeal to the TAPI within 30 days of notification (art. 62 LPA-GE (new tab)). The appeal must be reasoned and accompanied by a copy of the contested decision. An advance on costs may be required.
Appeal to the Administrative Chamber of the Court of Justice within 30 days of notification of the TAPI judgment.
Appeal in public law matters to the Federal Supreme Court, within 30 days of notification of the cantonal decision (art. 100 LTF (new tab)).
In principle, an appeal has suspensive effect (art. 66 para. 1 LPA-GE (new tab)). However, the OCV often declares its decision enforceable notwithstanding an appeal: the withdrawal may then be enforced during the proceedings. In that case, the appeal should include a request for restoration of suspensive effect (art. 66 para. 3 LPA-GE) or for interim measures, motivated by urgency (e.g. need of the vehicle to carry on professional activity).
Have you been notified of an OCV decision? The deadline to appeal is 30 days. You may book an appointment by phone or online (new tab).
Diagram of the appeal procedure (Geneva)
The diagram below illustrates, in a simplified way, the course of an appeal procedure against a licence withdrawal decision in the canton of Geneva.
Administrative decisionOCV decision (warning, warning withdrawal or safety withdrawal)
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Appeal deadline: 30 days
TAPIAdministrative Court of First Instance
- Reasoned written appeal
- Possible advance on costs
- Possibility to request suspensive effect
- Mainly written procedure
- Judgment: new 30-day appeal deadline
Court of JusticeAdministrative Chamber of the Court of Justice
- Cantonal decision: new 30-day deadline
Federal Supreme CourtAppeal in public law matters
The appeal in principle has suspensive effect, but the OCV often declares its decision enforceable notwithstanding an appeal: restoration of suspensive effect must then be expressly requested.
This diagram is given for guidance only: certain procedures may be simpler (e.g. a dismissal decision) or more complex (medical expertise in case of a safety withdrawal, interim measures, joint appeals).
What is the difference between a criminal fine and a licence withdrawal?
A criminal fine is a sanction imposed by the Contraventions Service, the Public Prosecutor or the Police Court, on the basis of accessory criminal law (art. 90 SVG (new tab), art. 91 SVG (new tab)). It is punitive in nature.
A licence withdrawal, by contrast, is an administrative measure ordered by the OCV. It serves an educational and preventive purpose (to call the driver to order, to remove a dangerous driver from the road). It is added to the criminal sanction but remains distinct from it: the principle ne bis in idem does not apply, as confirmed by case law.
Both decisions must be challenged separately, within their own deadlines (10 days for the objection to the summary penal order, 30 days for the appeal to the TAPI). Failure to react in either of the two proceedings makes the corresponding decision final, regardless of the outcome of the other.
Should I wait for the criminal outcome before acting at the administrative level?
No: administrative deadlines run independently of the criminal proceedings. However, the administrative authority is in principle bound by the facts established in the criminal proceedings, in particular by the material facts (measured speed, blood alcohol level, etc.). It retains its autonomy as to the classification of the seriousness (minor, medium, serious) and the choice of measure.
In practice, the OCV often suspends its decision pending the criminal outcome, but this is not systematic. A coordinated strategy across both proceedings is essential: a quick admission in the criminal proceedings, e.g. to obtain a lenient penalty, may complicate the defence before the administrative authority and lead to a longer withdrawal.
Probationary licence: specific rules for new drivers (art. 15a SVG)
The new driver’s licence is issued as a probationary licence valid for three years (art. 15a para. 1 SVG (new tab)). If the holder commits, during this period, a medium or serious offence resulting in a withdrawal, the probation period is extended by one year (art. 15a para. 3 SVG (new tab)).
In case of a second offence of a medium or serious nature during the probation period (including the extension), the probationary licence is annulled (art. 15a para. 4 SVG (new tab)). To obtain a new learner’s licence, a waiting period of at least one year must elapse, and a psychological expertise confirming fitness to drive must be produced. The stakes of a withdrawal procedure are therefore particularly high for new drivers.
Victim of a road accident
Victim compensation and vehicle keeper’s liability
If you have been injured in a road traffic accident (as a pedestrian, cyclist, motorist or passenger), Swiss law affords you a particularly favourable regime: the keeper of the vehicle is liable without fault (art. 58 SVG (new tab)), the third-party liability insurer must pay directly to the victim (art. 65 SVG (new tab)), and a guarantee fund intervenes if the wrongdoer is unknown or uninsured (art. 76 SVG (new tab)).
This page focuses on the criminal (offence) and administrative (withdrawal) aspects of road traffic law. The civil compensation aspect, which is often the main issue for the victim (medical costs, loss of income, moral compensation, household damage, future economic prejudice), is dealt with in detail on a dedicated page of the website, which we invite you to consult:
Dedicated page: compensation for road accident victims
- Civil liability: vehicle keeper’s liability
- Heads of bodily damage
- National Insurance Bureau / National Guarantee FundWEB
Open the “Civil liability” page
Heads of damage: quick overview
In case of injuries, you may claim: medical and therapeutic costs not covered by social insurance, current and future loss of income, household damage (inability to perform household tasks), future economic prejudice, moral compensation (art. 47 CO (new tab)), as well as pre-litigation lawyer’s fees and certain ancillary costs. Each head must be quantified, documented and negotiated with the insurer.
Victim Support Act (LAVI)
Where the injuries result from an offence (e.g. hit-and-run, drink driving causing bodily harm, aggravated “chauffard” case), the victim may, in addition, benefit from the Victim Support Act (new tab) (LAVI): immediate aid (medical, psychological, legal), counselling, and compensation or moral compensation within certain limits. LAVI aid is subsidiary but often quicker than civil proceedings.
Are you the victim of an accident? Before signing any settlement with an insurer, have your case reviewed. You may book an appointment by phone or online (new tab).
What are the first reflexes after a road accident?
- Have the accident recorded by the police (mandatory in case of injuries or, where there is only material damage, if the injured party cannot be informed: art. 51 paras. 2 and 3 SVG (new tab)); keep the case number;
- Collect the details of the driver, keeper, vehicle (plate, make, type), witnesses, and photograph the location and the vehicles;
- See a doctor promptly, even for seemingly minor pain (whiplash, contusions, psychological trauma sometimes evolve over several weeks); keep all certificates;
- Notify the claim to your accident insurer (LAA if you are an employee) and to the wrongdoer’s third-party liability insurer, generally within 14 days as required by the policy conditions;
- Keep all documents: medical certificates, sick leave, invoices, correspondence, repair quotes;
- Do not sign any “full and final” release without prior legal advice: the long-term consequences of bodily damage are often only assessable after several months.
Wrongdoer unknown, in flight or uninsured? The National Guarantee Fund
Where the responsible person is unreachable, the legislator has put several safety nets in place:
- the National Guarantee Fund (art. 76 SVG (new tab)) compensates victims when the wrongdoer is unknown (hit-and-run), uninsured or whose insurer is insolvent;
- the National Insurance Bureau (art. 74 SVG (new tab)) handles claims caused in Switzerland by vehicles registered abroad;
- the Victim Support Act (LAVI (new tab)) covers certain immediate needs (medical, psychological, legal) when the injuries result from an offence.
The Civil liability page details these mechanisms and the steps to take.
Dispute with a motor insurer
Third-party liability, casco insurance and standard procedure
Three main situations give rise to disputes with an insurer in road traffic matters: refusal or reduction by your casco insurer after a claim; refusal or reduction by the third-party liability insurer of the wrongdoer; and the situation in which several insurers (third-party liability, casco, social insurance) seek to subrogate your rights.
Casco insurance (ICA / VVG (new tab))
Casco is an optional insurance covering damage to the insured’s own vehicle: theft, vandalism, natural damage, glass breakage (partial casco), as well as collision damage caused by the insured (full casco). It is governed by the Federal Insurance Contract Act (ICA / VVG) and by the general insurance terms (GIT) of each company.
- Reduction for gross negligence (art. 14 para. 2 ICA (new tab)): if the claim is due to gross negligence by the insured (e.g. high blood alcohol level, excessive speed, driving without a licence), the insurer may reduce its benefits to an extent corresponding to the seriousness of the negligence. The reduction is neither automatic nor total: it must be proportionate.
- Misrepresentation and forfeiture (art. 6 ICA (new tab), art. 40 ICA (new tab)): an inaccurate declaration upon conclusion of the contract, or unfair conduct after the claim (e.g. exaggeration of the damage), may lead to termination of the contract or to forfeiture of benefits. Here too the conditions are strict and the consequences may be challenged.
- Limitation period (art. 46 para. 1 ICA (new tab)): claims under the insurance contract are time-barred after 5 years from the occurrence of the fact giving rise to the obligation for contracts concluded since 1 January 2022, and after 2 years for older contracts (art. 103a ICA (new tab); BGE/ATF 151 III 35 (new tab)).
Third-party liability insurer of the wrongdoer (art. 65 SVG (new tab))
If you are the victim of an accident caused by another driver, you may turn directly to the third-party liability insurer of the responsible vehicle, without first having to sue the driver or keeper. The defences the insurer may raise based on the contract (unpaid premiums, contractual exclusion, etc.) are in principle not enforceable against you: they only concern the internal relationship between the insurer and its insured.
In practice, the third-party liability insurer regularly seeks to reduce the compensation by relying on:
- a concurrent fault of the victim (art. 59 para. 2 SVG (new tab)) – unfastened seatbelt, crossing outside a pedestrian crossing, inappropriate speed, etc.;
- a restrictive assessment of the heads of damage (loss of income, household damage, future economic prejudice);
- the absence of adequate causation between the accident and persistent symptoms (typically in whiplash cases evolving into chronic disorders).
A counter-medical expertise and a rigorous economic analysis are often necessary to defend a fair compensation. The Civil liability page details these aspects.
Subrogation and recourse between insurers
Several insurers often intervene in parallel: your accident insurer (LAA if you are an employee), your health insurer, your casco insurer, and the third-party liability insurer of the wrongdoer. These insurers may subrogate your rights up to the amount of the benefits they have paid:
- Social insurers (LAA, IV, AHV, health insurance): automatic subrogation up to the amount of the damage actually covered (art. 72 LPGA (new tab)).
- Casco insurer: subrogation in the rights of the insured against the third-party wrongdoer (art. 95c para. 2 ICA (new tab) for contracts concluded since 1 January 2022; former art. 72 ICA for older contracts).
For the victim, this mechanism prevents double indemnification but complicates coordination: it is necessary to clearly identify who pays what and to avoid signing a “full and final” release that would deprive certain social insurers, indirectly, of their right of recourse.
Standard procedure with an insurer
Notification of the claim within the contractual deadlines (typically 14 days), accompanied by useful documents (form, photographs, quotes, certificates).
Reasoned internal complaint in case of an unsatisfactory decision: the insurer is asked to reconsider its position, with additional evidence (counter-expertise, economic analysis, specialist certificates).
Referral to the Insurance Ombudsman (new tab): a private, free and independent body which offers mediation. Its decision is not binding but frequently leads to an improvement of the offer.
Action before the civil court in the absence of agreement. Against your own insurer, you may sue at the insurer’s registered office or at the place where it must pay its benefits, in principle your domicile (art. 10 CPC (new tab), art. 31 CPC (new tab)); for consumer contracts, the insured benefits from the forum at his/her domicile (art. 32 CPC (new tab)). Actions arising from a motor vehicle accident, including a direct action against the third-party liability insurer of the wrongdoer, may be brought before the court at the defendant’s domicile or registered office or at the place of the accident (art. 38 CPC (new tab)).
Dispute with a motor insurer? Before any important correspondence, have your file reviewed. You may book an appointment by phone or online (new tab).
Information sheet
- Insurance Ombudsman – free and confidential mediationWEB
- National Insurance Bureau / National Guarantee FundWEB
- Portal ch.ch: vehicle registration and proof of liability insuranceWEB
The insurer invokes gross negligence: what can I do?
Gross negligence (art. 14 para. 2 ICA (new tab)) is defined restrictively: it is a gross carelessness, significantly departing from the conduct expected of a diligent driver. Distraction, fatigue or ordinary lack of caution are not in themselves sufficient.
Above all, the reduction of benefits must be proportionate to the seriousness of the negligence. A 50% or even total reduction must be based on concrete and solid elements. In case of doubt, insurers’ practice tends to reduce strongly; it is precisely this practice that deserves to be challenged, with supporting evidence.
In practice: obtain the police report, the expert reports (blood alcohol level, speed), comment on the elements relied upon, ask the insurer for the precise reasons for its decision, then refer the matter to the Ombudsman or the civil court if dialogue fails.
What is the limitation period to act against an insurer?
For contracts concluded since the revision of the ICA came into force on 1 January 2022, claims arising from the insurance contract are time-barred after 5 years from the occurrence of the fact giving rise to the obligation (art. 46 para. 1 ICA (new tab)). For contracts concluded before that date, the period remains 2 years (art. 103a ICA (new tab); BGE/ATF 151 III 35 (new tab)). The Act does not deal with an older contract amended or renewed after 2022: if in doubt, act within two years.
For a direct action against the third-party liability insurer of a vehicle (art. 65 SVG (new tab)), the limitation period in principle follows that of the action against the keeper (art. 83 para. 1 SVG (new tab), art. 60 CO (new tab): 3 years from knowledge of the damage and of the person liable, 10 years at most from the harmful event, 20 years in case of death or bodily injury). Longer criminal limitation periods may apply where an offence has been committed.
Whatever the applicable period, it is strongly recommended to act well before the deadline, since the passage of time makes evidence administration increasingly difficult.
The Insurance Ombudsman: what is its role?
The Insurance Ombudsman (new tab) is an independent private body, financed by the industry, which offers free mediation between policyholders and insurance companies. It can be referred to after an internal complaint has failed and does not require representation by a lawyer.
The Ombudsman’s decision is not binding: neither the insured nor the insurer is required to follow it. In practice, however, insurers frequently comply with it when it is unfavourable to them, which makes it a useful and inexpensive tool. Referral to the Ombudsman does not suspend the limitation period, which must be borne in mind before the deadline expires (five years, or two years for a contract concluded before 2022).
Contact
Me Jean-Philippe Anthonioz is available by appointment only.
If you wish to obtain further advice, please feel free to contact the secretariat of the firm by telephone in order to schedule an appointment for a fixed fee. You may also reach the firm using the contact details and means below. You may also book an online appointment (new tab).
By tram: nos 14, 15, 17 and 18, “Stand” stop
By bus: nos 1 and 80, “Stand” stop
By car: Tribune de Genève car park (square du Stand) or paid parking on rue Jean‑Petitot
The law office (VS Avocats) is on the 4th floor.
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